569 North Colony Rd Wallingford, CT 06492 203-284-8989 imports12@hotmail.com

FAQ

Do banks finance?
Yes, we know the banks that will finance our vehicles and that accept our branded titles. After 30 years of assisting and providing financing to customers we have got it down a few factors: Based on your credit and your current financial situation, and where you are located we will recommend what would be the best bank for you to apply with.

Can I register the car and put Insurance on the car?
Yes, after the vehicle has passed the State Inspection, it is insurable and registerable just like any other car.

Are your prices negotiable?
No, we have a strict No-Haggle Price policy. We advertise our vehicles exceptionally low to sell all over the country and the world at well below market value.

Why do you only buy cars from Insurance companies in the salvage industry?
I find cars that are taken away from people without them having any knowledge of it much less misrepresented so the quality that I can get by buying things as they were when they were taken from somebody

Can you provide a Carfax?
No. we are not a Carfax dealer we are much more concerned about real true facts and story behind the car. We believe in paint meters and visually inspecting the car for care, maintenance, and quality.
Carfax just buys information from the Motor Vehicle Department without any real investigation.

What warranty do I get from imports unlimited?
If the vehicle is a non-damaged flood recovery car than the Warranty for flood related issues are covered for the life of the car. All vehicles 2014 and newer come with a 60-day or 3000 miles bumper to bumper.
We also do offer extended warranties, please call for details

Are extended warranties available?
Yes. We do have extended warranties through our highly reputable partner Gold Standard Automotive available please call for details for a price and to see which warranty fits you best.

Can I have the vehicle transported?
 Yes. We set up transportation for our customers all over the country very inexpensively using our Central Dispatch system.

Can I have an independent inspection?
Of course, we are very thorough in our inspection before advertising, but third-party inspections are more than welcome. A second set of eyes will help to ensure that we have been thorough with the vehicle ourselves and reassure our customers that they are getting a quality product.

Do I have to worry about rust?
No. The vehicles we buy mainly come from the south where they do not salt or sand the roads so there is truly little if any rust, unlike the vehicles of New England.

What happens when I go to sell it?
It is sellable now like any other car. However, you will need to sell it at a price lower than the market value, the savings you get today is substantial. The longer you keep the vehicle, the amount of money you save taken off the value for 5 years from now creates a huge discount making it extremely easy to sell with that amount of discount.

Are there additional fees?
We do have a dealer conveyance fee if you are an In-State customer of $389, and if you are out-of-state customer it is $364. Also, if you are registering the vehicle in CT there will be taxes and registration fees due at moment of sale, but if you are an out state customer you will be responsible for paying those fees to the desired state of registration.

Online Sales Update

We will continue to serve your automobile purchase needs digitally by offering 100% Online Purchase with delivery! You can reach the Sales Department via our website, or by calling us at (203) 284-8989. Vehicles are being shown by appointment only and will be a no-contact process. 

You can shop from the comfort of your homes and do the transaction remotely! We are offering complimentary deliveries depending on your location and like always we can still ship your vehicle anywhere in the US, and even outside the USA (Please call us for rates and applicable fees) 

We conduct regular and frequent disinfecting of high contact areas in our dealerships during the workday and supply hand sanitizer and/or disinfectant for regular use by our employees. We are taking care to sanitize all vehicle steering wheels, shifters, door handles, and vehicle key fobs. 

If you’ll be dropping your vehicle for service we’ve made arrangements to reduce contact points with others, Vehicles are cleaned and disinfected after test drives and when they are returned from our service department.  Just call, or email our team, to set up an appointment and we will take care of the rest.  

Imports Unlimited will continue to vigilantly monitor this situation around the clock to do all we can to protect you and our employees. We are working hard to keep you safe and healthy while at Imports Unlimited, providing the most convenient service possible!

We are all members of the same community, and I am confident we will get through this pandemic together. In the meantime, our heartfelt appreciation extends to the healthcare workers, local and national authorities, and all those on the frontline in the US and the world working to contain COVID-19. 

Please know that Imports Unlimited sincerely appreciates your business and your loyalty.

COVID-19 Update

During this time of the Coronavirus (COVID-19) pandemic, Imports Unlimited has implemented more meticulous cleaning procedures to help protect the health, and well-being of our staff and our customers. We are disinfecting the work areas, offices and office equipment, vehicles, waiting areas, and facilities at both our showroom and our service center. 

To continue to serve our customers, we are offering online transactions. Please call us at 203-284-8989 for more information and details.

Our service department will be open for repair only from 9:00 am - 4:00 pm by appointment only. As it is essential for us to be able to continue to provide to our customers. Please call us to schedule service appointments or for more information.